Certified Quality Auditor (CQA) Prasctice Exam

Which of the following is an example of a short-term corrective action?

1. Improving process capability

2. Analyzing a field failure

3. Obtaining missing signatures on a purchase order

4. Correcting the problem of obsolete drawings

The correct answer is: Obtaining missing signatures on a purchase order

A short-term corrective action is typically an immediate response implemented to resolve an issue that has arisen, rather than addressing underlying processes or issues that contribute to a recurring problem. Obtaining missing signatures on a purchase order represents a direct action taken to rectify a current and specific problem that is preventing a process from moving forward. This is a straightforward, immediate fix that ensures the current workflow isn't hindered by administrative oversights. In contrast, actions like improving process capability or analyzing a field failure tend to involve longer-term strategies focused on enhancing ongoing processes or understanding systemic problems, rather than addressing immediate issues. Correcting the problem of obsolete drawings also relates more to a long-term solution that aims to prevent future inconsistencies rather than simply resolving a current gap in documentation.